Managed Services
Communications

With our monitoring, maintenance & management Unified Communication is clear.
Business communication is boundless. It occurs at all hours of the day, from your office, your home, on phones, video, over IM, within collaboration and meeting tools. Harnessing the power of a unified communications solution helps you reduce costs, improve productivity and strengthen customer relationships.
A business-enabling unified communications solution can be quickly transformed into a “call center is down and the CEO isn’t receiving his voicemail” disaster if not properly managed. The burden of management on your in-house IT staff is significant. Simpler-Webb Managed Communications provides superior 24/7/365 monitoring, maintenance and management of your Cisco unified communications system by our certified experts.
24/7/365 monitoring of critical alarms & system performance
Alerting and escalation
System patching and administration
Daily and monthly reporting
Infrastructure lifecycle analysis
With bundled support:
Moves, adds & changes
24/7/365 troubleshooting
Auto-attendant changes
Contact center configuration changes
Contact us today for more information!